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Warranty Policy

Last updated: [13/03/2025]

At RyzeFit, we are committed to the quality of our products and customer satisfaction. This warranty policy outlines the terms and conditions for replacement, repair, or refund of defective products.

1. Warranty Coverage

We offer warranty coverage for manufacturing defects within the following periods:

  • Exercise Equipment: 12 months from the purchase date.
  • Clothing & Accessories: 6 months from the purchase date.

2. What Does the Warranty Cover?

  • Manufacturing defects affecting product functionality.
  • Structural damages not caused by misuse.
  • Issues related to material quality.

3. What is NOT Covered by the Warranty?

  • Damage caused by improper use, drops, or accidents.
  • Normal wear and tear due to regular use.
  • Modifications made by the customer or third parties.

4. How to Request a Warranty Claim?

  1. Contact our support team at [support@ryzefit.com].
  2. Provide your order number and describe the issue.
  3. Send photos or videos of the defect for assessment.
  4. Our team will review your request and respond within 5 business days.

5. Available Solutions

If your claim is approved, we offer the following options:

  • Replacement: A new product will be sent at no extra cost.
  • Repair: If applicable, we will repair the product at no charge.
  • Refund: If replacement or repair is not possible.